Business Rates Officer (89819)
Permanent

89819

Department of Corporate Services

Revenues, Benefits and Payroll

 

Business Rates Officer

Band 5/6:  £16,491 pa - £20,138 pa  

1 x 37 hours per week

Based at Britannia House, Bradford City Centre

 

This post is available for full time and job share applications.

 

The Code of Practice on the English language requirement for public sector workers Part 7 of the Immigration Act 2016 requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.

 

The criteria under special knowledge and experience on the job profile shown outlines what level of fluency you will be expected to demonstrate.  Therefore it is essential that you provide examples in your application.

 

The job

 

The Revenues and Benefits Service is based in the centre of Bradford, and deals with the billing, collection and enforcement of Business Rates owing to the Council.

The post is multi functional, dealing with incoming post and telephone calls from business, sole traders, Agents and property owners and updating the relevant computer systems accordingly.

 

The benefits

 

You may be able to work flexibly between 7am and 7pm to suit your work life balance subject to business needs, as well as the opportunity of home working after being with us for 12 months. We offer an excellent benefits package including pension scheme and enhanced holidays, as well as being based in the city centre directly opposite the new Westfield shopping centre and close to the bus and train stations.

 

The person

 

 
  • You should be able to interpret, understand and apply complex information, legislation and sources of operational guidance.
  • Have good verbal and written communication skills and be able to communicate complex and detailed information to customers.
  • Be able to cope with difficult and stressful situations and use sensitivity and discretion when dealing with issues of a confidential nature.

 

You must have at least 12 months experience of working in an office environment involving public contact or 5 GCSE’s at grade A-C (including Maths & English) or equivalent.

 

Please read all the guidance notes and the job profile carefully. Following this if you require more information contact Tony Sykes on 01274 431063 or email tony.sykes@bradford.gov.uk.

 

Closing Date:  2nd October 2017

Please find attached the Job profile:  Business Rates Officer - JP.doc

 

Please note that any short listed applicants may be invited to attend an initial selection test in the week commencing 16th October 2017.

ID Ref. No.
89819
 

Department of Corporate Services

Revenues, Benefits and Payroll

 

Business Rates Officer

Band 5/6:  £16,491 pa - £20,138 pa  

1 x 37 hours per week

Based at Britannia House, Bradford City Centre

 

This post is available for full time and job share applications.

 

The Code of Practice on the English language requirement for public sector workers Part 7 of the Immigration Act 2016 requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.

 

The criteria under special knowledge and experience on the job profile shown outlines what level of fluency you will be expected to demonstrate.  Therefore it is essential that you provide examples in your application.

 

The job

 

The Revenues and Benefits Service is based in the centre of Bradford, and deals with the billing, collection and enforcement of Business Rates owing to the Council.

The post is multi functional, dealing with incoming post and telephone calls from business, sole traders, Agents and property owners and updating the relevant computer systems accordingly.

 

The benefits

 

You may be able to work flexibly between 7am and 7pm to suit your work life balance subject to business needs, as well as the opportunity of home working after being with us for 12 months. We offer an excellent benefits package including pension scheme and enhanced holidays, as well as being based in the city centre directly opposite the new Westfield shopping centre and close to the bus and train stations.

 

The person

 

 
  • You should be able to interpret, understand and apply complex information, legislation and sources of operational guidance.
  • Have good verbal and written communication skills and be able to communicate complex and detailed information to customers.
  • Be able to cope with difficult and stressful situations and use sensitivity and discretion when dealing with issues of a confidential nature.

 

You must have at least 12 months experience of working in an office environment involving public contact or 5 GCSE’s at grade A-C (including Maths & English) or equivalent.

 

Please read all the guidance notes and the job profile carefully. Following this if you require more information contact Tony Sykes on 01274 431063 or email tony.sykes@bradford.gov.uk.

 

Closing Date:  2nd October 2017

Please find attached the Job profile:  Business Rates Officer - JP.doc

 

Please note that any short listed applicants may be invited to attend an initial selection test in the week commencing 16th October 2017.