Customer Support Assistant (76946)
Permanent

76946

Department of Health & Wellbeing

Community Care Services 

Bradford & Airedale Community Equipment Service (BACES)

 

Customer Support Assistant

Band 5/6:  £16,491 - £20,138 pa  

1 x 37 hours per week

Based at BACES Station Road Low Moor Bradford BD12 0LU

 

The Code of Practice on the English language requirement for public sector workers Part 7 of the Immigration Act 2016 requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.

 

The criteria under special knowledge and experience on the job profile are shown in this advert outlines what level of fluency you will be expected to demonstrate. Therefore it is essential that you provide examples in your application

      

You will be dealing directly with members of the public, professionals, other agencies and provide Professional Admin/Client support to the Bradford and Airedale Community Equipment Service team. Initially based at the above address, you may be required to work in other locations of the Section as the service requires. 

 

You will require: 

    

  • Clerical/administration experience, preferably with knowledge of the public sector, and a conscientious, reliable and flexible outlook with an ability to work to tight deadlines

  • An ability to deal with difficult situations and clients from a variety of cultural backgrounds

  • Excellent numeracy and literacy skills

  • Experience of using various computer packages, preferably in Microsoft Word, Microsoft Excel and databases.

  • A willingness to attend appropriate training in areas identified to meet the service needs

 For further information regarding this post, please email paul.larvin@bradford.gov.uk

Closing date:  7th August 2017

Please find attached the Job Profile:  Customer Support Assistant - JP.doc

ID Ref. No.
76946
 

Department of Health & Wellbeing

Community Care Services 

Bradford & Airedale Community Equipment Service (BACES)

 

Customer Support Assistant

Band 5/6:  £16,491 - £20,138 pa  

1 x 37 hours per week

Based at BACES Station Road Low Moor Bradford BD12 0LU

 

The Code of Practice on the English language requirement for public sector workers Part 7 of the Immigration Act 2016 requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.

 

The criteria under special knowledge and experience on the job profile are shown in this advert outlines what level of fluency you will be expected to demonstrate. Therefore it is essential that you provide examples in your application

      

You will be dealing directly with members of the public, professionals, other agencies and provide Professional Admin/Client support to the Bradford and Airedale Community Equipment Service team. Initially based at the above address, you may be required to work in other locations of the Section as the service requires. 

 

You will require: 

    

  • Clerical/administration experience, preferably with knowledge of the public sector, and a conscientious, reliable and flexible outlook with an ability to work to tight deadlines

  • An ability to deal with difficult situations and clients from a variety of cultural backgrounds

  • Excellent numeracy and literacy skills

  • Experience of using various computer packages, preferably in Microsoft Word, Microsoft Excel and databases.

  • A willingness to attend appropriate training in areas identified to meet the service needs

 For further information regarding this post, please email paul.larvin@bradford.gov.uk

Closing date:  7th August 2017

Please find attached the Job Profile:  Customer Support Assistant - JP.doc