49382
Department of Regeneration and Culture
Housing Options Service
Housing Options Assistant
Band 6: £17,547 - £19,939 pa
1 x 37 hours per week
Established
Based at Britannia House
The Housing Options Service provides housing advice and homelessness services to customers in housing need. The service is also the gateway to accessing Housing Related Support in the District. The service places great attention to homelessness prevention and the enhancement of housing options to achieving long term sustainable outcomes for vulnerable customers.
The postholder will assist in the provision of a flexible, proficient and comprehensive housing advice service to customers in housing need. They are expected to work on their own initiative but part of wider team supporting Housing Options Officers.
A significant part of the role involves accurately maintaining and updating case management IT-based systems in line with clear guidelines and procedure.
Finally, the postholder will assist in developing and nurturing effective working relationships with referring agencies to meet customers’ needs including acting as the first point of contact for enquiries by the public, housing and support agencies and to oversee all administrative, financial and monitoring activities; in particular the provision and dissemination of information, arranging meetings, co-ordinating activities etc.
For further information regarding this post please contact Dimitris Tolios on 01274436635 or email Dimitris.tolios@bradford.gov.uk
Closing Date: 3rd November 2016
Please find attached the Job Profile: Housing Options Assistant - JP.pdf
The Code of Practice on the English language requirement for public sector workers Part 7 of the Immigration Act 2016 requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.
The criteria under special knowledge and experience on the job profile is shown in this advert oultines what level of fluency you will be expected to demonstrate. Therefore it is essential that you provide examples in your application.