83175
Department of Corporate Services
Building & Technical Services
Technical Support Officer
Band 7: £20,138 - £22,658 pa
1 x 37 hours per week
3 months temporary contract
Based at 3rd Floor, Britannia House
The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016, requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.
The criteria under special knowledge and experience on the job profile which is shown in this advert, outlines what level of fluency you will be expected to demonstrate. Therefore, it is essential that you provide examples in your application.
We are looking for a confident person with previous experience of managing Trades People, Resources and Tasks. You must be able to multi task and prioritise workload on a daily basis.
You must be able do deal with internal and external customers both face to face and over the telephone and determine the needs of the customer using appropriate questioning techniques and listening skills to implement solutions.
It would be an advantage if you had a working knowledge related to Electrical, Mechanical, Joinery Trade with basic knowledge.
You will be required to allocate jobs after determining correct Trades People based on location, skill set and priority. Procure and raise material orders to sub contractors via the sections computer system. Once the job is complete input Trades Peoples time onto the sections database.
For further information regarding this post please contact Leanne Jeffrey on 01274 431752 or email leanne.jeffrey@bradford.gov.uk
Closing date: 28th August 2017
Please find attached the Job Profile: Technical Support Officer - JP.doc