Department of Place

Sport and Culture

Visitor Ambassador

Band 5:  £23,114 pa - £23,893 pa (Pro rata for Part Time Posts)

2 x 13 hours per week (pro-rata);

 October - March: 12hrs per week

 April – September: 14hrs per week

 Based at Ilkley Visitor Information Centre 

Bradford District welcomes visitors from far and wide and an opportunity has arisen for a Visitor Ambassador, who will be based at Ilkley Visitor Information Centre, but will work across the district as required.

We are looking for someone with excellent customer service skills, retail experience and a real passion for Ilkley and the Bradford district. You will be working within a small team providing visitor information, responding to wide range of enquiries in person, by telephone, email and post. You will also be involved in keeping online information updated including on our tourism website www.visitbradford.com.

The successful applicant with have GCSE English or equivalent, or demonstrable experience in a related field.  Local knowledge of Ilkley and the Bradford District and excellent ICT skills are essential.

This post will include regular weekend working.

For further information regarding this post please contact Rachel Oxborough on 07582 101276 or Rachel.oxborough@Bradford.gov.uk

The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016 requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.

The criteria under special knowledge and experience on the job profile which is shown in this advert outlines what level of fluency you will be expected to demonstrate.  Therefore, it is essential that you provide examples in your application.

Please see attached Job Description: Visitor Ambassador - JP

Closing Date: 24th September 2024