Department of Corporate Resources
Revenues & Benefits
COUNCIL TAX AND BENEFITS OFFICER
Band 5/6: £16,491 - £20,138 pa - Salary depending on skills and experience (Pro rata for Part Time Posts)
4 x 37 hours per week
Based at Britannia House, Bradford City Centre
This post is available for full time and job share applications. Please note that previous applicants need not apply.
The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016, requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.
The criteria under special knowledge and experience on the job profile which is shown in this advert, outlines what level of fluency you will be expected to demonstrate. Therefore, it is essential that you provide examples in your application.
The job
You will be involved in collecting Council Tax, as well as processing benefit claims for citizens of Bradford who find themselves in need, working in small groups but as part of a larger team. Most of the work is done in the office on the computer, but telephone contact with customers also takes place.
The benefits
You may be able to work flexibly between 7am and 7pm to suit your work life balance, as well as the opportunity of home working after being with us for 12 months. We offer an excellent benefits package including pension scheme and enhanced holidays, as well as being based in the city centre directly opposite the new Westfield shopping centre and close to the bus and train stations.
The person
You should have a good attention to detail with a “right first time“ attitude and want to help the citizens of Bradford who may be in need. You must have at least 12 months experience of working in an office environment involving public contact or 5 GCSE’s at grade A-C (including Maths & English) or equivalent.
Please read all the guidance notes and the job profile carefully. Following this if you require more information contact Gemma Cain on 01274 437816 or email gemma.cain@bradford.gov.uk
An enhanced disclosure check with Disclosure Scotland will be undertaken for this post.
Closing Date: 2nd April 2018
Short Listed Applicants will be invited to attend an initial selection test which will take place on 19th April 2018
Please find attached the Job Profile: Council Tax and Benefits Officer - JP.doc